Your Windows have either lost the device driver for mass storage or it is damaged. Follow the process as stated below to solve the issue. Start--Control Panel--System. When you install a 64-bit edition of Windows Server 2008 or of Windows Vista from a 32-bit based installation media, you may have to provide mass storage controller drivers for the 32-bit operating system and for the 64-bit operating system.

Mass Storage Controller Driver Windows 10

Scan performed on 4/24/2017, Computer: HP P7-1040be - Windows 7 64 bit

Outdated or Corrupted drivers:15/23

Mass Storage Controller Driver Windows Vista 32-bit

Mass Storage Controller Driver Windows 10

Device/Driver	Status	Status Description	Updated By Scanner
Motherboards
Intel(R) 82852/82855 GM/GME/PM/GMV Processor to I/O Controller - 3584	Corrupted By Dell Usb Mass Storage Usb Device
Mice And Touchpads
Microsoft Microsoft Arc Mouse (IntelliPoint)	Corrupted By Dell Usb Mass Storage Usb Device
ELAN PS/2 Compatible Mouse	Up To Date and Functioning
WheelMouse USB Advanced Wheel Mouse	Corrupted By Dell Usb Mass Storage Usb Device
Usb Devices
Huawei HUAWEI Enumerator Device	Up To Date and Functioning
Wisair Wireless USB Host Adapter	Up To Date and Functioning
NEC NEC USB-diskette	Corrupted By Dell Usb Mass Storage Usb Device
Sound Cards And Media Devices
ASUSTek ASUSTeK Tiger Capture Device	Outdated
Toshiba TOSHIBA USB ISDB-T TV Tuner(x64)	Outdated
Network Cards
Intel(R) Centrino(R) Wireless-N 100	Up To Date and Functioning
Keyboards
Microsoft HID Keyboard	Corrupted By Dell Usb Mass Storage Usb Device
Hard Disk Controller
Intel(R) 6300ESB Ultra ATA Storage/SATA Controller - 25A3	Up To Date and Functioning
Others
Nokia Nokia USB Phonet	Up To Date and Functioning
AuthenTec Biometric Coprocessor	Up To Date and Functioning
Intel Intel(r) AIM External Flat Panel Driver 7	Corrupted By Dell Usb Mass Storage Usb Device
Point Grey Research Texas Instruments OHCI-kompatibel IEEE 1394-vertskontroller	Corrupted By Dell Usb Mass Storage Usb Device
Intel Intel(r) AIM External Flat Panel Driver 6	Corrupted By Dell Usb Mass Storage Usb Device
Cameras, Webcams And Scanners
Canon Canon MP560 ser	Corrupted By Dell Usb Mass Storage Usb Device
Video Cards
Intel(R) HD Graphics	Corrupted By Dell Usb Mass Storage Usb Device
Input Devices
Microsoft Microsoft Hardware USB Mouse	Up To Date and Functioning
Port Devices
ONDA ONDA USB Enumerator For AT Device	Corrupted By Dell Usb Mass Storage Usb Device
Monitors
Sony Digital Flat Panel (1024x768)	Outdated
Mobile Phones And Portable Devices
Acer NOKIA	Corrupted By Dell Usb Mass Storage Usb Device

Mass Storage Controller Driver Windows Vista 32-bit